Patients on long-term medication can order repeat prescriptions in the following ways:
Online – via the link at the top of this page. This is our preferred method.
On the NHS App
In person - drop your repeat form off in the prescription box by reception.
At your local pharmacy
The following pharmacies will collect your repeat forms:
- Keans Pharmacy in Welham Green
- Jhoots Pharmacy in Brookmans Park
- Boots Pharmacy in Potters Bar
Please allow two full working days for prescriptions to be processed unless your items are out of authorisation or any alterations requested. If so these will take 72 hours to process, and remember to take weekends and bank holidays into account.
We process our prescriptions using the NHS Electronic Prescription Service and no longer print your prescriptions. This is a safer, more accurate and more secure method.
Nominating a pharmacy to receive your prescription
We can send a prescription electronically to any pharmacy in England using the NHS Electronic Prescription System.
Your medical record can include a nominated pharmacy that will receive your prescriptions, you can ask the pharmacist to record this or the surgery.
Click Here for more information about the EPS
Repeat Prescription Reviews
A review of your repeat medication will be necessary at intervals. We have tried to streamline the repeats process so that we do not rely on computer generated reminders.
How it Works
When your prescription is due for review please put in your prescription as normal. A doctor will look at your records and will then decide how best to carry out the review.
You will receive a text message which may suggest, for example:
- you arrange to have a blood test
- you see a GP
- you see a practice nurse
- you arrange a telephone appointment
This should ensure that you are only called for review when necessary and that all the blood tests necessary are carried out before, not after, the appointment.
We take medication safety seriously, so if you don't have your review in the time specified you may not receive your prescription.
Do I have to pay for my prescription?
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 12-month prepayment certificate (PPC): £111.60
- 3-month PPC: £31.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.