Opening Hours

Potterells Medical Centre

Day Opening hours
Sunday 14 July
Monday 15 July
8:30am to 9pm
Tuesday 16 July
8:30am to 6:30pm
Wednesday 17 July
8:30am to 6:30pm
Thursday 18 July
8:30am to 6:30pm
Friday 19 July
8:30am to 6:30pm
Saturday 20 July

Extended Hours

Reception opening is extended to 21:00 on Mondays

Reception is also open from 08:30 to 11:00 on alternate Saturdays.

Enhanced Access

Now available from:

  • Monday to Friday 18.30 - 20.00
  • Saturday from 08.00 - 16.00
  • Sunday 08.00 - 14.00

Please phone the surgery to arrange an appointment.

If you find that at weekends or when we are closed you need to cancel this pre booked appointment please phone 01707 294358.

When We Are Closed

Out-of-hours GP cover is maintained throughout the year - including weekends and holidays - and is the responsibility of the Hertfordshire CCG, and is provided by the organisation Herts Urgent Care.

If you need medical attention that cannot wait until the surgery reopens please phone 111. Calls to 111 are free from both landlines and mobile phones

If in doubt please telephone the surgery first on (01707) 273338 and follow the answerphone message.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath or signs of stroke (think FAST) constitute an emergency.

NHS 111

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.